Pullman Sydney Hyde Park

Great location, we had a good view. Breakfast was good - plenty of choices, but would like to see more vegan savoury options.

The staff were incredible. I felt respected, and they graciously looked after some additional and unexpected needs without making me feel like I was a difficult guest. Fedi at reception assisted me to locate a more suitable room for my 2 night stay with my sister. Brendan provided assistance with moving my luggage to the new room. Both staff members were approachable, friendly, helpful, kind, and extremely efficient. On the second night of our stay, I asked if I could have some heavy blankets to help me sleep. Brendan delivered them to the pool area so that he didn't wake me sister. When one of the cleaning staff saw me waiting at the elevator with lots of luggage, she helped me use the staff lift so I didn't have to wait for a very long time. These caring personal extra touches made our stay so much better.

Room was very nice, with a really comfy bed and workspace to get some work done, Bathroom was clean and with a large bath and shower, Location is really nice being next to Hyde Park and with an amazing view, Mini-bar was nicely appointed and had a Nespresso coffee machine in room (I didn't use it).

The bed was comfortable, the room was clean, and the view was nice. This place is great for location and reasonable for standard and comfortable enough accommodation. You're paying for the view of the park, which is nice, but it's pushing the buck beyond its worth!

Location was sensational, so close to everything we wanted to go to and to the event we were attending in the Domain. The food was delicious - we enjoyed lunch and some drinks at one of the in-house restaurants before we headed out for the night - freshly cooked, delicious and served quickly. Also, the best breakfast that I have had at a hotel in a very long time at Windows on the Park. We also ordered room service quite late, and it was prompt and delicious and served with a genuine smile. The facilities are great - the pool, gym etc. If I was forced to critique anything it would be that our room decor was a bit more dated than I would expect for the price you pay (and compared to the amazing first impression you get when you walk into reception) but we didn't really care as it was comfortable, which is more important, and we weren't going to be in it a lot anyway. Overall, I loved the Pullman Hyde Park, and I will happily stay there again! Highly recommend.